Etiquette For Elevators In Order To Stay Healthy

Elevators are by definition enclosed spaces in which random people can mix. Elevators are an important mode of transportation for those who have difficulty climbing stairs, especially in hospitals. These tips will help you make elevator use safer, even in difficult times.

Many of us are restricted in our ability to move around cities and buildings, but there are some premises that must remain operational even during times of crisis. Hospitals are a good example. People and supplies need to be able to move between floors and within them at all times.

However, many shops, offices, residences, and public transport hubs also need to be available for customers. Elevators can often be the most efficient way to get people from these buildings to where they need to go. Anyone using an elevator during the coronavirus (COVID-19), pandemic, can help to keep themselves safe by following these elevator etiquette guidelines.

1. Avoid touching buttons directly with your hands

Avoid touching the buttons with your naked fingers to prevent the spread of microbes. Instead, use a gloved finger to push the button or a pencil end to do so.

Use your hands bare to do some work, so wash them immediately or use an alcohol-based hand sanitizer.

2. Avoid crowds

Be patient if the elevator is full. Wait for the next one. You can also take the stairs. To limit the spread of diseases such as the coronavirus (which is transmitted via respiratory droplets), it’s better to ride in an elevator alone or with a small group.

3. Social distancing is a good practice

When you’re in an elevator with others, it is a good idea to keep at least one meter from other passengers. It is polite to use the Finnish manner and not talk in an elevator. To prevent sneezing or coughing, you can turn your back to others and use your sleeves or a handkerchief.

4. Regular surface cleaning

It is a good idea to clean elevator surfaces regularly. Encourage your facility manager and staff to increase cleaning efforts. Make sure elevator buttons, handrails as well as elevator car walls, doors, and elevator car walls are regularly cleaned with the correct disinfectants.

5. Make the most of available technology

In times of trouble, technology can be our friend. KONE Remote Call allows users to call an elevator by using their smartphone, rather than touching surfaces. The app is available to all who own it.

To keep lift part suppliers and building occupants informed about any important news, guidelines, or developments, media screens can be placed around elevators. They will display information such as the latest precautionary measures taken to prevent the spread of the coronavirus. You can update the KONE MediaScreen remotely.

Customers who have escalators and elevators with the KONE 24/7 Connected Services preventive maintenance program are able to track any unexpected servicing requirements to avoid equipment failures.

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Millions of workers use an elevator every day. To help you stay safe when using elevators at work, these are the “do’s and “don’ts”, as provided by Elevator Escalator Safety Foundation.


  • To avoid trips and falls, be careful when you are getting into or out of an elevator.
  • If you have one, hold it and stand near the walls.
  • If you are stuck in an elevator, keep calm. To get help, use the emergency contact button or alarm button on the elevator.
  • Calm panicked passengers stuck in an elevator.
  • Don’t try to open an elevator door – stay in the stuck elevator. EESF states that the elevator’s interior is the safest place while it is stopped. Wait for safety instructions.

Do not:

  • In the event of a fire, use an elevator. Instead, take the stairs.
  • Don’t get on an elevator that is too crowded. You might be approaching your weight limit, so it is better to wait until the next elevator.
  • Horseplay is a great sport.
  • Push someone against a wall or rest on them.

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